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I'm Czarina!

I work with entrepreneurs who are absolutely ready to take their business to the next level! I help then handle the legal side of their business – while making it feel like a spa retreat. 

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Podcast

How to Deal with Difficult Clients and Customers as a Coach, Consultant or Service-based Business

In this episode of From Sala to Studio, we take one more step to smooth sailing business relationships.

Many business owners have to gracefully deal with scope creep and extra-demanding clients. No one wants to be a pushover, and rarely does anyone want to be known for terrible customer service.

In this episode, I share with you my 3-step process for managing challenging clients and where custom client service contracts fit in the relationship-building story.

🔗 Resources mentioned in this episode

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Anahaw Law is a virtual business law firm for creative entrepreneurs & small business owners. Based in Richmond, British Columbia, Canada.

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